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Orders

How do I track my order?

Your order dispatch confirmation email will contain your order tracking number and courier details. Please visit the appropriate courier website and use the tracking number to track your order progress.

Can I place an order over the phone?

Unfortunately, we are not able to offer this service. Please accept our apologies for any inconvenience caused.

Can I amend my order after it I have completed it?

Once your order has been completed it is not possible to change or add items to your order. However, please feel free to contact our Customer Service Team (Monday-Friday, 0900-1700) to see if we can help.

How will I know when my order is dispatched?

We will send you a dispatch confirmation and tracking details as soon as your order is on the way.

How do I cancel my order?

Unfortunately once your order is placed, we are unable to edit or cancel any orders.  We apologise for any inconvenience that this may cause.