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Ann's Cottage

We deliver to most destinations in the world but the Country must have the infrastructure to support tracking. If your country is not on the list then please contact the Website Team via e<a href="https://www.annscottage.com/pages/contact" style=" text-decoration: none;" title="Contact"></a>mail at&#xA0;<a href="https://www.annscottage.com/pages/contact" style=" text-decoration: none;" title="Contact">info@annscottage.com</a>. *We regret that we cannot send the following items internationally; Bodyboards, Surfboards, Skateboards and Luggage.*

We deliver to most destinations in the world but the Country must have the infrastructure to support tracking. If your country is not on the list then please contact the Website Team via email at info@annscottage.com.*We regret that we cannot send th

What countries do you deliver to?

Delivery

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How do I use a promotional discount code?

What delivery options are available?

How do I track my order?

How long do I have to return my item?

How do I return my item?

What do I do if I receive a faulty product or my order was not as expected?

Can I return my items to one of your stores?

My order tracking states ‘Delivered’ but I cannot find my parcel, what should I do?

How long will I have to wait for my refund?

Can I place an order over the phone?

Can I amend my order after it I have completed it?

How will I know when my order is dispatched?

How do I cancel my order?

Orders

Can I add a safe place for my delivery?

Will I be charged Customs duties if I order from outside the UK?

What happens if I enter an incorrect or incomplete delivery address?

Deliver to store

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Do you offer Exchanges?

I have missed the 30 days returns window for returning my item, what should I do?

Why is my order number invalid on the returns portal?

Returns, Refunds & Exchanges

Can I cancel or amend my order after it I have completed it?

My parcel appears to be missing?

Order Issues

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Operating the DRYROBE® Advance Zip

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Gift Vouchers

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What countries do you deliver to?Updated a month ago